Frequently Asked Questions

Do you accept new clients?

Yes. I am currently accepting new clients for select services. Availability may vary, and certain services (such as color corrections) require a consultation prior to booking.

Are consultations required before booking color services?

Yes. Color consultations are mandatory for all new clients booking any color service. This ensures proper timing, pricing, and realistic expectations while prioritizing the health of your hair.

Can I book a color consultation online?

Yes. Color consultations can be booked online. However, color correction services must be scheduled directly through me following a consultation.

What is considered a color correction?

A color correction includes any service that requires correcting or undoing previous color work, including box color, banding, uneven tones, overly dark or light results, or significant color changes. Color corrections are complex and often require multiple sessions.

How are color corrections priced?

Color corrections are billed at $150 per hour with a minimum of three hours to begin. Due to the unpredictable nature of corrective work, results are not guaranteed and pricing will vary based on time and complexity.

Can color corrections be done in one appointment?

In many cases, no. Color correction is often a multi-session process to ensure the integrity and health of the hair. A long-term plan will be discussed during your consultation.

Do you guarantee color results?

No. Due to variables such as hair history, prior chemical services, and at-home color use, results cannot be guaranteed. Every service is performed with expert care and integrity in mind.

What happens if my hair becomes compromised during a service?

Your hair health is always the top priority. I reserve the right to stop a service at any time if the hair shows signs of compromise such as excessive dryness, breakage, shredding, or melting.

What services do you specialize in?

I specialize in helping women with difficult hair types, such as thick, unruly to fine/thin hair with breakage or struggles with growth. Hair that is difficult to manage or maintain. I am passionate about precision haircutting, custom blondes, low-maintenance color, and hair health-focused services, with an emphasis on education and long-term results.

Where are you located?

Tiffany’s Hair & Co. is located inside Maison de Burgundy in Lake Oswego, Oregon.

How do I book an appointment?

Appointments can be booked online through my website. Certain services require approval or a consultation prior to booking.

👉 Book online: tiffanyshairandcopdx.com

What is your cancellation policy?

Cancellations or reschedules require a minimum of 48 hours’ notice. Late cancellations or no-shows may be subject to a fee. Please refer to the full cancellation policy for details located in the “Polices” portion of the website.

Do you offer retail products or home care recommendations?

Yes. I proudly offer professional, luxury haircare and provide personalized education to help you maintain your hair between visits.

What brands of retail do you sell at the salon:

Briogeo
K18
L'oreal Professional
Milbon
Leaf + Flower
Surface
Oligo
Kevin Murphy

What brands do you carry online:

18.21 Man Made
AIIR
AirLight Pro
Alfaparf Milano
American Crew
Amika
AZ Craft Luxury Haircare
Brazilian Blowout
Beauty of Hope
Bio Ionic
Bioelements
Biolage
Bodygraphy
Braid Miracle
Briogeo
Cricket
Color Wow
Color Trak
Comfort Zone
CRICKET
Curl Cult
Davines
Design Essentials
Design.ME
difiaba
Eleven
Ethica
Framar
Fromm
Gama Professional
Go 24-7
Grande Cosmetics
Hotheads
Hydropeptide
Hygiene Hero
IGK
It’s a 10 Haircare
Jolie Skin Co.
K18
Keune
L’anza
L’Oreal Professional
Leaf + Flower
LiLash
Living Proof
Loma
Maria Nila
Matrix
Milbon
Mizani
Moroccanoil
Moroccanoil Body
02
Olaplex
Ouidad
Pureology
Redken
RefectoCil
Schwarzkopf
Skin Regimen
Style Edit
StyleCraft
Surface
Unite
Verb
VoCe’
Wet Brush
YS Park

What services require a consultation before booking?

All color services for new clients require a consultation. Color corrections and major color changes also require an in-depth consultation prior to scheduling.

What should I do if I’m unsure which service to book?

If you’re unsure which service is best for you, booking a consultation is the best first step. This allows us to discuss your hair history, goals, and maintenance expectations before selecting a service.

Can I book multiple services in one appointment?

Yes. Multiple services can be booked together as long as adequate time is scheduled. Some combinations may require approval or a consultation prior to booking.

What if I’ve previously colored my hair at home or had services done elsewhere?

Please disclose all previous color history, including box color and chemical treatments, during your consultation. This information is essential for safe and realistic results.

How long will my appointment take?

Service times vary depending on hair length, density, previous color history, and desired results. Accurate timing will be discussed during your consultation.

Can I request a specific result or inspiration photo?

Yes. Inspiration photos are welcome and helpful. During your consultation, we’ll discuss what is achievable based on your hair’s current condition and history.

Will I need multiple appointments to achieve my desired look?

In some cases, yes. Services such as blonding and color correction may require multiple sessions to maintain the health and integrity of the hair.

What happens if my hair is not a good candidate for a service?

Hair health is always the top priority. If a service is not safe or appropriate, alternative options or a long-term plan will be discussed.

How should I maintain my hair between appointments?

Home care and maintenance recommendations will be provided at the end of your appointment to help preserve your results and hair health.

Do you offer consultations for maintenance or future planning?

Yes. Consultations are available for clients who want to discuss future services, maintenance plans, or major changes.

Haircut Booking FAQ

How to Choose the Proper Haircut Experience

If I am a new guest, what haircut service would I choose?

I offer a variety of New Guest Haircutting Services. Just go to the New Guest Tab at the top of the website and that will take you to the New Guest Menu. From there I offer a New Guest Haircut, a New Guest Haircut + Treatment, New Guest Corrective Haircut and an Ultra Thick New Guest Haircut.

How do I know which haircut time to choose?

If you're a New Guest, please refer to the New Guest tab at the top of the website. Returning guests can book a Haircut, a Haircut + Treatment, or an Ultra Thick Haircut.

What haircut time is best for maintenance or a trim?

If you have long or thicker hair than most, please add on "Extended Service Time" to your selected service. I offer Extended Service Time's in 15 minute increments up to one hour.

When should I book extra time?

Extended time is recommended if you:

Have thick, coarse, or curly hair
Are changing your shape significantly
Want a textured cut such as a shag, mullet, or pixie transformation
Need corrective reshaping
Prefer a slower, more detailed experience

What if I’m unsure which option to select?

If you’re unsure, choosing the longer time option is always recommended. You’re also welcome to reach out prior to booking for guidance—we’re happy to help you select the experience that best suits your hair and goals.

Can my haircut time be adjusted during the appointment?

If additional time is needed to achieve your desired result, your service may be adjusted accordingly. This ensures your haircut receives the care and attention it deserves.

Why does hair density matter when booking a haircut?

Hair density directly affects shaping, blending, and detailing. Thicker or curlier hair requires more time to cut properly, ensuring balance, longevity, and ease of styling at home.